Frequently Asked Questions
Orders
How long does shipping take?
Orders are typically processed within 2–5 business days. Once shipped, delivery times vary based on location and shipping method selected at checkout.
Will I receive tracking information?
Yes! Once your order ships, you’ll receive a confirmation email with tracking details.
Can I change or cancel my order?
We process orders quickly, but contact us as soon as possible at your email address if you need to make changes. Once an order has shipped, we cannot guarantee modifications or cancellations.
Products & Sizing
How do your sizes fit?
Our pieces are designed for a true-to-size fit unless otherwise stated in the product description. For an oversized look, we recommend sizing up.
Do you restock sold out items?
Some items may restock, while others are limited releases. Follow us on social media or subscribe to our email list for restock and drop updates.
How should I wash my items?
For best results:
- Wash cold
- Turn garments inside out
- Tumble dry low or air dry
- Do not iron directly on designs
Returns & Exchanges
What is your return policy?
Due to the limited nature of our products, all sales are final. Returns and exchanges are handled on a situational basis at the discretion of FOUR Collective.
Are sale items refundable?
All sale or limited-drop items are final sale unless the item arrives damaged or incorrect.
What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the item and packaging so we can make it right.
Brand
What does FOUR Collective mean?
FOUR stands for:
- Focus
- Outthink
- Unlimited
- Resilience
Our brand represents discipline, ambition, confidence, and growth.
Where is FOUR Collective based?
FOUR Collective is proudly based in Manvel, Texas.
Contact
How can I contact FOUR Collective?
You can reach us through our Contact page or email us directly. We typically respond within 24–48 business hours